Quality Ingredients for Craft Brewers

Terms and Conditions


Last Revised: April 3, 2017


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Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the website operated by Brewpark SAS (“us”, “we”, or “our”).


Your access to and use of this website is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, customers, and others who wish to access or use our website.


Reproduction of website content, in whole or in part, is prohibited without prior consent of Brewpark SAS. All third-party materials and trademarks are property of their respective owners.


Security


Our website and online shopping checkout are secure and protected by top-notch SSL encryption technology. SSL (Secure Sockets Layer) is a method of ensuring that information submitted through your web site is secure and cannot be accessed by unauthorized users. When a site offers an SSL-secured form, the information submitted via that form — typically credit-card information — is encrypted using a special certificate key and then decrypted with another key after it has been transmitted. When you access a site secured with SSL using your browser, a lock symbol displays in the browser window indicating that the website is secure.


Pricing


All prices shown are in euros (€), VAT exclusive and without any delivery charges.


Brewpark SAS reserves the right to alter prices on the website without prior notice. When your order is accepted, the price of a product displayed on the website at the time the order is received will be accepted and honoured as correct.


Payment


Brewpark SAS accepts Visa, MasterCard, and PayPal. Goods will only be dispatched once full payment has been received and funds have been cleared.


An automated e-mail confirmation of the order will be sent to the customer’s registered e-mail address. Brewpark SAS reserves the right to review and/or cancel orders containing information that cannot be verified.


Cancellation of Orders


In order to provide our customers with the quickest possible delivery, most orders will be shipped the next business day after order details have been verified and payment has been received. If customers would like to cancel an order, they are requested to contact Brewpark SAS as soon as possible. Requests for cancellation will be considered on a case-by-case basis and Brewpark SAS will exercise its sole discretion in determining whether an order placed through the site may be cancelled.


Returns and Exchanges


Brewpark SAS recommends that customers thoroughly inspect goods upon receipt, before removing any attached tags and before disposing of any original packaging.


We hope you will be happy with your purchase from brewpark.com. If you are not completely satisfied, please review our return and refund policies below.


You may return your purchase within 3 days of receiving your goods for a credit or exchange to the same value excluding shipping costs.


We will not accept goods in damaged packaging unless they are faulty.


Delivery charges and return freight costs will not be refunded unless the goods are faulty.


We cannot guarantee that we will be willing to accept the item(s) for return or exchange if you do not contact us via email within 3 days of receiving your goods.


We will only accept goods returned with prior notification through correspondence via registered letter with an acknowledgment of receipt to Brewpark, rue des Colinettes, ZI Mardeuil, 51530 Mardeuil, France. Please advise as to the reason for the return, including instructions on whether you prefer the goods to be exchanged or refunded.


We will not accept any returned goods that have been used, altered, damaged, or have their labels removed.


All returned goods must be sent to Brewpark, rue des Colinettes, ZI Mardeuil, 51530 Mardeuil, France.


Receiving a Refund


Once your goods have been returned to us within the above stated time frame and passed quality checks, we will process your refund request. Your refund will be processed in the original payment format in which your purchase was made within 30 days of the initial return request received via e-mail.


All returned products will be credited to the original purchasers including VAT but excluding freight carrier charges. You will be notified via e-mail to the address listed on your account when the transaction has taken place.


If we receive your return in a condition which we feel is not fit for exchange or refund, we shall get in touch with you to discuss next steps. Brewpark SAS reserves the right to refuse an exchange or return for any item sent back in a used or damaged condition.


Availability of Products


Brewpark SAS will always endeavour to have full stock of our items; however we may encounter small delays in supply. Also from time to time, heavy demand, limited editions or other factors beyond the control of Brewpark SAS may render the products temporarily or permanently unavailable. In such circumstances, the customer will be advised of the delay, the length of the delay, and given product alternatives.


Product Specifications


Where product specifications are shown, such as the alpha rating of hops or the EBC color rating of malt, this is an indication only. The specifications of the product you purchase may vary from what is shown.


Privacy Policy


Our website has been declared to the French National Commission on Information Technology and Liberties. For information about how we collect and use information about users of the Service, please consult our Privacy Policy.


Limitation of Liability


Our liability for any claim, damages, loss, or expense related to the supply by us of goods or services is limited to the cost paid by you for the goods or services and except where statute expressly requires otherwise. To the fullest extent permitted by law, Brewpark SAS will not be liable in any event whether in contract or in tort (including negligence), or otherwise for any loss of profits or any consequential, indirect or special damage, loss or injury of any kind suffered by you or any other person, even if Brewpark SAS was informed of the possibility of such damages.


Each party acknowledges that the other party has entered into these Terms relying on the limitations of liability stated herein and that those limitations are an essential basis of the bargain between the parties. In addition to and without limiting any of the foregoing, no Disclaiming Entity shall have any liability for any failure or delay resulting from any condition beyond the reasonable control of such party, including but not limited to governmental action or acts of terrorism, earthquake, fire, flood or other acts of God, labor conditions, power failures and Internet disturbances.

Law and Jurisdiction


This website and any contract for your purchase from Brewpark SAS is governed by and construed in accordance with the laws and regulations of France, and will be subject to the jurisdiction of the French courts (Tribunal de commerce de Reims). The Laws of Sale and contract by any other country do not apply.